bkb33's Privacy Policy

1.1

Information you provide directly

When you create an account on bkb33, we collect the following information:

• Full name
• Date of birth (for age verification)
• Email address
• Preferred username and password
• Payment-related information (such as bKash, Nagad, Rocket, or Upay number)
• Documents required for identity verification (during the KYC process)

1.2

Automatically collected information

While you use our platform, some information is collected automatically, which includes:

• IP address and device type
• Browser information and operating system
• Login time and account activity
• Game history and transaction records
• Information collected through cookies and similar tracking technologies

1.3

Information received from third parties

In some cases we may receive information from third parties, such as transaction confirmation details from payment service providers (bKash, Nagad, etc.) and security alerts from fraud prevention services.

1.4

Age-related information

bkb33 provides services only to individuals aged 21 or older. We verify age at the time of registration, and this information is stored securely in our system.

3.1

SSL encryption and cybersecurity

bkb33 uses industry-standard SSL (Secure Socket Layer) encryption technology to protect all your information. All data transmitted between you and our servers is transferred in encrypted form so that third parties cannot read it.

Our server systems undergo regular security reviews, and firewalls and anti-intrusion systems are used to prevent unauthorised access.

• 256-bit SSL encryption
• Two-Factor Authentication
• Regular security audits
• Automatic detection of suspicious activity

3.2

Data retention period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations and dispute resolution needs.

3.3

Password security

Your password is never stored in plain readable form. We use advanced hashing algorithms. Only you know your password.

4.1

Payment service providers

Necessary payment information is shared with bKash, Nagad, Rocket, and Upay to complete transactions. These organisations have their own privacy policies and operate independently.

4.2

Technology service providers

Limited information may be shared with our technology infrastructure partners and cloud service providers for platform operations. They operate under strict confidentiality agreements.

4.3

Legal obligations

We may be required to provide relevant information in response to court orders, legitimate requests from law enforcement agencies, or mandatory legal requirements.

4.4

Fraud prevention

Specific information may be shared with relevant authorities and security service providers to prevent money laundering or other financial fraud.

6.1

Right to access information

You may request a copy of all information we hold about you at any time. We will fulfil this request within 30 business days.

6.2

Right to correct information

If there is any incorrect information in your profile, you can request a correction. Our support team will make the necessary changes as quickly as possible.

6.3

Right to delete information

In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or ongoing disputes.

6.4

Right to object to processing

You may object to the processing of your information for specific reasons. We will carefully consider your objection and take appropriate action.